No Photoshop used..

April 7th 2016 was a notable day for Connoisseur as we worked a couple of carpet cleaning miracles in both Santa Cruz and Carson City


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How To Remove Stains On Granite


A poultice is meant to reabsorb the stain from inside the stone out, into something more absorbent than the stone itself. It is composed by two components: 

  • A chemical that will interact with the type of stain at hand
  • An absorbing medium to reabsorb the stain out of the stone. 

There are lots of  absorbing media available, from cotton balls, to paper-towels, talc (such as baby powder), to diatomaceous earth (the white stuff used in pools’ filters), floor, baking powder, powdered sugar, molding plaster. If you choose paper-towels, make like a “pillow” (7 or 8 fold) a little wider than the stain,

Acetone (MAKE SURE THERE ARE NO OPEN FLAMES OR PILOT LIGHTS IN KITCHEN, TURN OFF GAS IF NECESSARY) available at any hardware store, paint department) (not nail polish remover) is the most effective, however, there is also water, high-potency Hydrogen Peroxide (30 – 40 volume. The one available at your pharmacy won’t do it, at only 3.5 volume. Go to your beauty salon and ask for the clear type.), ammonia, and dishwashing liquid, bleach.

Mix your absorber and reactant to form a paste about the consistency of peanut butter.

Apply the paste over the stain (approx. 1/2″ wider that the stain itself) leaving it a good 1/4″ thick or better. In the case of the paper-towel, just put the soaked “pillow” over the stain.

Here is a stain being removed using a poultice made from Acetone and powdered sugar, you can see the plastic wrap sealed over the poultice with blue tape.

Plastic Wrap Sealer
In either case, cover the poultice with plastic wrap and tape it down (at this stage you don’t want the acetone or other reactant to evaporate. You want it to go down inside the stone to meet with staining agent and attack it). Leave it there for 24-48 hours then remove the plastic wrap.

Dry out
Next, let your poultice of choice dry out  completely by removing the plastic wrap. This is a delicate stage of the process, you want the reactant to be reabsorbed into your absorbent.

When completely dry, remove the poultice, rinse the area and let it dry, in most cases, you will see that the stain is gone.

If  not, repeat the procedure step by step again. With some stubborn and old grease stains you may have to do it a few times.

Once the stains are removed you should have a good-quality sealer for stone (Impregnator) applied to your countertop. 


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Keeping your ship’s carpet and upholstery in tip top shape-Article for the Spinnaker Sheet newsletter

 boat fabric cleaning santa cruz

The old cliché of “An ounce of prevention equals a pound of cure” never rings more true than when it comes to maintaining your textiles. Carpeting, rugs and upholstered furnishings are never cheap to replace so a little effort towards keeping your furnishings clean and fresh can save you a lot of money, time and headache down the line.

The simplest and effective way to extend the life of your fabric and carpet is by vacuuming as often as possible. Keeping dry soil from becoming embedded should be your number one goal If you use your boat on an occasional basis (a few times a month) vacuuming the surface areas of your upholstery one time a month. If you live on your boat, once a week for every person or pet on board is generally the best rule to follow.

Which vacuum is best? My favorite answer to that commonly asked question is “the one you enjoy using the most”.  If you are in need a new vacuum cleaner, make sure to shop for one in person and not over the internet, where size and ease of use can be confusing. If you don’t have somewhere to store a full size vacuum on your vessel, then obviously size is the number one concern. Don’t buy one so small that important features like a beater bar/brush roll, good dirt capacity and the ability to clean tight spaces and upholstery are compromised. A canister vacuum may be your best choice due to size and storage. Make sure the bags are not so expensive that you’ll put off replacing them due to the cost. Vacuum bags should be replaced when half full in most cases, due to lack of airflow as the pores in the bag clog up. Keep in mind, Shop Vacs are great for cleaning up both wet and dry messes, unplugging clogged sinks and spot cleaning carpet and upholstery but with no beater bar feature, they should not be used for maintenance cleaning of carpet.

Next up in importance is spot cleaning. Allowing spills and dragged in wet soil to dry and linger, greatly increases their chance of setting and becoming permanent. Most modern synthetic fabrics and carpet can easily be spot cleaned with just water but readily available mild detergents like “Woolite” or “Nylac” work great on tougher spills. Larger spills should be dealt with using a small extractor or shop vac. Removing the bulk of the spill first will make spot cleaning the left over discoloration much easier. I could go on for days on the subject but for sake of simplicity, we have an easy to follow spot cleaning guide on our website HERE. Follow these basic rules and you’ll stay out of trouble:


  • Blot don’t rub..
  • “Oxy” based products (all the rage these days) need to be rinsed out of the fibers in order to not bleach out color.
  • Less is more when it comes to spot cleaning agents. Resist the urge to mix diluted products stronger than recommended. Use heated soft or distilled water to dilute to boost cleaning performance.
  • Apply spot cleaning agents to the towel, not the carpet or fabric.
  • When in doubt call a professional for spot cleaning natural fibers.
  • Take your loose upholstery and carpet/rugs to a professional cleaner every year or so for a deeper cleaning.
  • Avoid unzipping cushions and running them through the laundry. Most cloth furniture is not double stitched at the seams and many have a latex backing, so damage may occur and you may not recognize what comes out of your machine.


Rough seas and tight spaces often lead to spilled drinks and food on a boat. Heavy concentration of foot traffic in confined areas is a problem as well. For these reasons, keeping your fabrics treated with a fiber protector is very beneficial. Spills are easily cleaned up, spot cleaning is easier and more effective, professional cleanings down the line always come out better, your vacuum will be far more efficient and UV fading and mold and mildew growth are greatly reduced. Will a can of Scotchgard from OSH help? Sure, a bit and for a little while, but if you treasure your investment, hire a fabric specialist to apply a professional grade product.

So in a nutshell, to extend the life of your fabrics and to brighten up your boat’s interior and improve the indoor air quality, follow these easy steps:

– Set aside some time to do some maintenance cleaning.

– Be prepared for the occasional spill cleanup. Act quickly! The longer a spill sits, the more chance that it will it become permanent.

– Keep a small vacuum with attachment tools and a beater-bar on board.

– You’ll also want small Shop Vacuum with attachments, a neutral pH spotter, Vinegar, Ammonia, Isopropyl Alcohol, Acetone, some clean white cotton towels and our spot cleaning guide printed out for ease of use.



Good luck and Bon Voyage!


Mike Pailliotet/Connoisseur Cleaning, Santa Cruz

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So cute, you just want to hug her..

“Hello, do you need your carpets clean? Well my dad cleans carpet, but wait his son cleans carpet too, Jonas Stockwell! Lets give him a round of applause! clap clap clap, Really round! he he..

So call us today!  carpet clean, 270 293 2353, again 270 293 2353…”


That adorable girl belongs to a good friend of mine in Kentucky.

She is so proud of her dad and his business.



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Honored to help restore a 100 year old floor in Minden NV

Paula and I spent 12 solid hours at the old Douglas County Courthouse today. This 100 year old tile floor has been hiding under carpet for the past 20 years. We were hired to remove those glue residue and to steam clean the tile and grout..

There was a 1916 penny inserted into a tile when the building was first built. It had long since gone missing. I was able to track down a “new” penny and dig the hole a bit deeper to remount it below grade with epoxy.


penny article

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$_57 ch2 ch3 ch4 ch5penny

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It was an honor to work with Leesa at her beautiful home in Los Gatos.

All day projects like her’s really keep us on our toes.



Thank you Leesa!!


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A great place to buy microfiber mops and related products.

I’d like to share this great website with you. The Microfiber mop heads are very high quality and 1/4 of the price of hardware and janitorial stores

I really like this mop head for cleaning honed or rough surface stone, wood and vinyl floors. The “scrub strips ” work wonders at dislodging soil.











For highly polished marble or wood floors you may not want to aggressiveness of the scrub strips so buy these.’









Their price on the mop itself can’t be beat..











For more information on how to use this sort of mop check out our blog HERE

All excellent products for cleaning your Marble, Travertine, Limestone, Slate, Concrete, Wood and Vinyl floors in Santa Cruz, Scotts Valley, Capitola, Aptos, Carson Valley and Lake Tahoe homes and businesses


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Now serving the Reno/Tahoe/Carson areas!

Connoisseur is proud to now offer our legendary great customer service and cleaning results in the Carson Valley, Lake Tahoe/Reno and surrounding areas




Services provided to Reno/Sparks, Carson Valley, Carson City, Minden, Gardnerville, Genoa, South Lake Tahoe, Stateline, Kingsbury, Virgina City, Dayton, Markleeville, Coleville, Walker and Bridgeport

 -Residential and Commercial Carpet Cleaning

-Upholstery Cleaning

Fine Fabric Protection  for Rugs and Upholstery

-Tile, Stone and Grout Cleaning and Sealing

-In home Area Rug Cleaning

Call (775)392 1275 for more information or check out


CV  CCU wine glass design


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