Tile, Stone and Grout Cleaning and Polishing in Santa Cruz

Do your Tile or Stone floors need attention? Does your grout no longer resemble the color you worked so hard to choose? Don’t waste the weekend on your hands and knees with a toothbrush. Let us show you what our contained steam cleaning system can do. Simply incredible!! We also offer polishing and honing of Marble, Travertine, Granite and Limestone floors and counter tops. Let us restore and protect the original beauty of your stone surfaces. Other services include: re-caulking of tubs and showers, replacement of missing or damaged grout, fill holes in Travertine floors, stone enhancing, protective coatings and sealers.
Tile cleaning Santa Cruz

Travertine floor, before and after cleaning..

Don’t let your investment in your granite counter tops go to waste. Oil and stain absorption can ruin your stone in no time at all if not kept properly sealed . Have us professionally clean, polish and seal your stone to retain that “like new” look. We offer a complete line of clear and colored sealers for your stone and grouted areas.  We guarantee in writing that you’ll be thrilled with our results!

“We have been extremely satisfied with your carpet cleaning service. . Also we had a job where the grout lost its color and got stained, Connoisseur to the rescue, you made the tile floor look new again. Looking forward to a continued business relation.” ‘
Thank You!, JB Bretl and Jo Ann Perkins Mission Floors, Santa Cruz

A Brief Explanation Of Our Process

Pre-Treatment First, we apply a mild alkaline solution to a section of the floor and allow it to soak for approximately 15 minutes. In cases of severe soiling, we will use a rotary floor machine to agitate the cleaning agents.. This pre-treatment loosens accumulated soil, grease, and contaminants, and prepares the surface for our cleaning process.  The alkaline solution does not produce any harmful fumes, and ordinary ventilation removes the mild scent within minutes of completion of the job. If necessary, we will use a safe gentle acid to attempt to remove any staining that did not come out with the alkaline cleaning agent.
Turbo Pressure Washing Tile cleaning toolsWe use a pressure washing system designed specifically for tile & grout, stone, terrazzo and concrete surfaces.  Our truck mounted cleaning process power washes the floor to extract soil and grease from the pores of the tile and grout or other hard surface floors.  The system generates water pressure of 400 up to 1500 P.S.I. and water temperature of approximately 220 degrees to loosen and extract years of soil and contaminants.  The floor tool connects to a powerful vacuum , which adheres the cleaning disk to the floor, and confines the water spray inside the 12-inch disk.  There is virtually no splash over to worry about.  The vacuum hose draws away the water, along with the dirt, to a containment tank on our truck, and we dispose of the wastes in accordance with EPA regulations.  You will find that our process restores the tile & grout to 85 to 95 percent of its original appearance on most floors.  Some stains, (red wine, mustard, dyes, etc.) will not come entirely out because they dye the grout, but the combination of heat, water pressure, detergent activity and suction removes most stains.
Sealing After we clean the floor and allow it to dry, we seal the floor with our impregnating sealer.  The tile & grout floor absorbs the sealer into its pores, creating a barrier against future staining.  The sealer does not change the appearance of the floors by adding a shine or luster.  Instead, it preserves the natural beauty of the surface. Maintenance We will provide instructions for your in-house or commercial cleaning people in how to take proper care of the floors, and show them what kinds of cleaners will do the best job without breaking down the impregnating sealer. In addition, we will contact you in a pre-arranged cycle and offer our services to do touch-up cleaning and re-sealing as needed.  A regular maintenance program will keep your floors in top condition and appearance.
Color Sealing In the event that your grout has become permanently stained or discolored we can in many cases (not shower stalls) recolor your grout with a pigmented penetrative seal. A great choice for the perfectionist customer. We have over 40 colors to choose from.
Here is a sample cleaning we did for a couple with two Golden Retrievers living on a Limestone tile floor. They had not seen the true color in 13 years. Dirty mop water is the number one source of this type of extreme soiling.

Notice the area we tested for results, this type of soiling is caused by dogs and dirty mop water.

Tile before Tile after
Tile before picture Tile after picture

Tile & Grout Sealer FAQ’s

Q. Why is it important to have my Tile & Grout floor sealed? A. Sealing your Tile & Grout floor (and walls,) is the only way to protect your investment from water-based and oil-based stains.  A sealer prevents a spill from penetrating into the porous surface of the floor, and gives you time to clean it up.  And clean-ups are a snap!  Simply blot fresh spills with a clean cloth or paper towel.  The sealer continues to protect, even after repeated cleanings.

Q. How does a sealer protect my floor? A. The penetrating sealer is absorbed by the pores of the Natural Stone or Ceramic Tile & Grout.  It fills up the nooks and crannies so that wet stains cannot get below the surface, and soil sits on the surface until it is swept or wiped away.

Q. How is a sealer applied? A. First, the floor is professionally cleaned, neutralized, and fully dried.  Then, the sealer is applied using professional equipment and allowed to soak into the flooring material for twenty to thirty minutes.  Finally, the excess sealer is buffed off the surface and allowed to dry.

Q. Why is it necessary for a professional to apply sealer?  Can?t I do it myself? A. We have the training, experience, tools, and a wide variety of sealers for all types of natural stone, tiles, and grout.  Professional application ensures complete protection for the entire surface of the floor.  Improper sealing can leave a sticky residue on the surface of the floor that is difficult, if not impossible, to remove.

Q. Does a sealer alter the appearance of a Tile & Grout floor? A. No.  Our sealers protect without changing the original color, texture, feel, or appearance of the surface.  However, we also offer color-enhancing sealers for interior natural stone, marble, granite, limestone, and masonry surfaces.

Q. Do you have different sealers to choose from? A. Yes.  We have a wide assortment of sealers, designed for a variety of surfaces and conditions.  Some sealers are designed for interior use only, others for exterior use.  Some protect against water only, others against oil and water.  And some are designed specifically for floors with high porosity, such as limestone, slate, brick, and concrete.  We will help you select the most suitable sealer.  We are also accredited applicators for Dry Treat brand permanent sealers and enhancers.

Q. Will my floor ever have to be professionally cleaned and sealed again? A. Yes.  We can provide periodic maintenance cleaning and re-sealing to keep your floors in top condition.  The frequency will depend on the amount of traffic on them, frequency of spills, etc. Sealers make maintaining your floors much easier and more effective, yet not maintenance free.

Wood Floor Cleaning

Whether you have Solid, Engineered, Parquet, Laminate or Veneered, from Oak to Bamboo to Cork, we can clean them all! Let our mechanical DEEP cleaning process renew your floors like no hand and knees method can. We also offer an application of gloss or satin refinishes. This coating will bring back the luster of your worn wood flooring and provide protection from soil, water and foot traffic. For a free quote and assessment of your flooring please call our office to set an appointment. (Our system does not involve sanding so deep stains, scratches and damaged areas will remain.)

For tips on how to maintain your wood or tile floors please click HERE